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Beverly Thompson

I visited with Norma Medina in a few phones calls and then a zoom meeting call. Norma is a true professional and is truly interested in helping people find the best option for their personal care/needs. She is an expert on the subject matter and does an excellent job of conveying the information to the "client." Her personality is inviting and friendly and you feel you can trust her and the information she is providing immediately. If I have any needs for these kinds of services in the future, Norma will be my first contact!

Nancy Long

Norma was wonderful to work with in obtaining a Long Term Care policy for me. I am 73 and was thinking there wouldn't be a program for me because of my age. I also thought if there were, it would be too expensive for me. Norma was able to find some choices for me. I was able to get one I liked with Mutual of Omaha, a well known company. One of the really nice things that happened with dealing with Norma was that she was able to help me arrange a virtual interview!!! This was much appreciated because I was concerned about a Home Visit because of Covid 19 . I hadn't been able to get the vaccine and was also not comfortable with a stranger coming, not knowing what exposure they might bring. Norma was very informative about the policy choices and also what I should expect when interviewed. Norma is a very pleasant person, supportive, and is available any time if you need to ask questions. So happy I lucked out and got her as my agent. Norma thank you for getting it done!!!

Bill Uetricht

Norma is very faithful, thorough, and helpful. She knows her business and serves as a one-person rooting squad for you and your insurance needs.

Chandni Nair

I highly recommend Norma Medina for help with your long term insurance needs. She is very knowledgable in her field. She took the time to explain to me clearly the various options that are available to me very patiently. She is always available to help you with questions that you may have at any time. The whole process was a very good experience for me.

John D. Mizer, Jr.

My wife Lesley and I, had a great experience in working with Norma Medina. She was extremely professional, well informed and very pleasant and easy to work with.

Mark Gandy

Norma did a great job to help me understand the changing world of LTC insurance. Even more, she motivated me to persist acquiring LTC insurance, at a competitive rate, when I was wrongfully denied, the first time, due to incorrect statements in my medical records.

Cynthia Gray

Norma! Always appreciate your follow up with your clients and the personal touch you have with us! Thanks so much!  Cindy


Norma is very passionate about her business. She has kept me very well informed of my long term care needs.

Alan Klossen

Norma does an outstanding job of supporting us with our long term insurance needs. She is there when you need her but never pushy or bothersome. She knows her business and will be sure to show you every option available to you. If you have long term care needs or questions, - Talk to Norma. Alan

David W

I found Norma to be very knowledgeable and helpful as she helped me obtain the long term care policies that my wife and I needed. She was great to work with!

Linda Tom

Thank you Norma, for your expert guidance in helping us find the right long term care insurance plan. You were a fantastic resource and trusted advisor to my husband and I, and your help was invaluable. We appreciate all the time you spent answering our questions and helping us understand the options!

Larry & DJ

We found out about this kind of insurance from a friend and decided to call and check it out.  We weren't convinced it was something we really needed or could afford until we talked to Norma. Her knowledge of the plans and her engaging personality really sold the experience.

Steve Williams

As someone who works in the senior health care services community I see the impact of those who do not have long term care insurance and are shocked with the daily cost for those services. After a thorough review within the marketplace, my wife and I made the decision to go with Norma Medina due to her presentation, conviction to secure the right product for us, and her wide product offerings. What I did not know about at the time we signed with Norma was her outstanding follow up skills after the sale and attention to detail. Norma is a consummate Long Term Care Solution Specialist in my book!

Mike Wiegert

Norma is a very knowledgeable and conscientious LTC planning specialist. She met with my wife and I to understand our goals and priorities in our retirement. She then gave us a complete understanding of LTC options and helped us choose the one that was best for our situation. That was about 5 years ago, and we are still highly satisfied. She is easy to get ahold of when we have questions.

Julia McKinney

Enjoy working with Norma. She is very knowledgeable and answered all my questions. Keeps in touch.

Bill Blagg

Norma did a great job of guiding us through the many confusing options for long-term care insurance and arriving at the best coverage for my wife and my needs. Thank you, Norma!

Kelley M.

We purchased LTCI from Norma a couple of years ago and I can tell you this, Norma has a real heart for helping people with their long term care insurance needs. She is very patient, attentive and will go to great lengths to make sure all bases are covered. She is very customer service oriented and will make sure you have the best coverage possible. We highly recommend her for helping you with your long term care insurance needs. Kelley M.

Jan C

Norma was very helpful to us in navigating our Long Term Care Care options. We felt that she was there as a helpful guide. It never felt like a hard sell. She made sure we were informed about the industry and different products and we feel good about the product we decided to buy. Norma was very respectful and heartfelt. We appreciate her guidance and hand holding as we made this important decision. Norma was referred by a friend and we have also given her name to friends. I highly recommend her!

Denis B.

Norma was a great help identifying what distinguishes one Long Term Care Policy from another. She was well versed on all aspects of the different policies, which made it easy for me to select a policy that met my needs. To top it off, Norma is a pleasant person and made it an enjoyable process. It has been almost five years since I selected my policy yet Norma has stayed in contact through the years.

Billie McCulley

We felt fortunate to find someone as sensitive and caring as Norma to help us with planning for our senior years. We feel we are prepared for the years ahead and that our sons will have an easier time caring for us.


Norma is such a warm & caring professional. She is extremely knowledgeable about long term care solutions. Norma made the process so easy for us. I now have the confidence that I have a solid plan of protection in place for my family. Thanks again Norma!


Norma, You are such a great educator and advocate for helping plan for long term care. Dealing with my mom over the past 8 years (and she was such a vibrant one at my age!) introduced me to someone I didn't want to meet ~ myself down the road. I don't know what I would do without the peace of mind of my own long term care policy. Thank you, Swd
I visited with Norma Medina in a few phones calls and then a zoom meeting call. Norma is a true professional and is truly interested in helping people find the best option for their personal care/n… Read More

Beverly Thompson

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